SUBWAY Customer Service
SUBWAY's Customer Service Help Page:
http://www.subway.com/ContactUs/frmCustomerService.aspxThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: I ordered through the app and it sent my order to a store in san fran when I'm in Berkeley I didn't eat anything all day because I thought id get paid today but come to find out it won't be till tomorrow so my dad sent me $** to my paypal and I saw the buy * get * footlong free promo but it said to download the app so I did and everything was fine except doordash says they are doing the delivery so no prob just get me my food so when my food was to arrive I was excited because again I had nothing to eat but the door dasher calls me and says he cant find my address? wth?? on the map it said your right here **** Sacramento st he says there is only **** Sac and he sent me a pic and right away I can tell its in sf im like im in Berkeley so I called Doordash and explained what happened and the agent says they will issuse a refund to reorder so im all alright so now im looking at *:**pm but the subway store calls me and says they are making the same order? im all wtf man why in the **** would you reorder to the same subway when I'm in Berkeley cal across the bay from sf? so idk I can't get in touch with the subway people to have my order corrected now I'm so wild and upset because I have no food no money and I am super pissed off I will never order subway ever again they have the worst contact for support and I can only guess why I want my money back right away this is called theft I should get what I pay for and not wait for a refund to come back after *- * biz days when I'm hungry NOW! I could've had *-foot longs in my belly over the course of tonight but my tummy is empty so what are you gonna do it is *:** pm * hours later and I'm still trying to resolve this issue. And no! it was not me I put in my credentials correctly plus there is no **** in SF
What happened: The problem: I found a hair in my sandwich. I'm bald. I ordered avocado and there was no avocado. Hair.
What happened: A few months ago I transferred the balances from all of my gift cards to one gift card. Just recently when I tried to use the gift card, the card declined and the cashier claimed it had no money on it. I checked myself on the app and it said the gift card only has $* on it despite never using it since transferring the balances.I would like to find out what happened and to get the balance restored.
What happened: The problem: Someone hacked into my Subway app and ordered over $***.** worth of food over the last few weeks!
What happened: The problem: Order was cancelled and I'm charged anyway.
What happened: I ordered my food through the app and placed it to be picked up at **:**pm. When I got to the location, I grabbed my food and left. When I got open I opened the bag and noticed that it had the wrong chips. No biggie. I then open my sandwich and there is only meat and cheese on the bread. None of the produce I listed were on the sandwich. I would either like a refund or gift card.
What happened: I recently did it online order totally $**.** what I arrived at the store. The order was not mad. They said they were having trouble with their app. They told me to contact corporate office to get a refund I did I sent an email through your website but I still not heard anything from anyone. I would like my refund please.
What are customer support channels for SUBWAY?
SUBWAY provides helpful channels like email, phone, help center, etc., for customers to receive support. The SUBWAY customer service team also offers social media support for quick advice and solutions.
-
Email: accessibility@subway.com
-
Phone: 800-888-4848
-
Help Center: http://www.subway.com/ContactUs/frmCustomerService.aspx
-
Facebook: https://www.facebook.com/subway
-
Twitter: https://twitter.com/subway
-
Instagram: https://www.instagram.com/subway/
-
YouTube: https://www.youtube.com/user/subway
What kind of support does SUBWAY offer?
SUBWAY offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the SUBWAY customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to SUBWAY?
To put it simply, WorthEPenny is an independent third-party website that is not related to SUBWAY. WorthEPenny provides free tools and resources to assist customers in reaching SUBWAY customer service more efficiently, such as the SUBWAY phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about SUBWAY, as well as forums where SUBWAY customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like SUBWAY, it is not associated with or endorsed by SUBWAY.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the SUBWAY official app or the SUBWAY company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of SUBWAY trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: SUBWAY. All references by WorthEPenny to third-party trademarks like SUBWAY are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
